Returns Overview
At EVERGREEN WEAR, your satisfaction is our priority. We offer a hassle-free 7-day return policy on eligible products. If you're not completely satisfied with your purchase, we'll make it right!
7-Day Window
Returns accepted within 7 days from delivery date
Easy Process
Simple return process with free reverse pickup
Full Refund
100% refund or exchange for eligible returns
Store Returns
Visit our Perundurai Store for instant returns/exchanges
Eligible for Return
You can return products in the following cases:
- Manufacturing Defects: Items with stitching issues, fabric flaws, or quality problems
- Wrong Items Delivered: You received a different product than what you ordered
- Product Damage: Items damaged during transit or delivery
- Size Doesn't Fit: For size-related issues (exchange only, subject to availability)
Quality Guarantee
We stand behind the quality of our Tiruppur cotton products. If you receive a defective item, we'll replace it immediately at no cost to you.
Not Eligible for Return
The following items cannot be returned or exchanged:
- Used or Washed Items: Products that have been worn, washed, or altered
- Items Without Tags: Products with removed or damaged original tags
- Innerwear: For hygiene reasons
- Custom Tailored Items: Products tailored to your specific measurements
Return Process
- Contact Us: Within 7 days of delivery, contact us via WhatsApp at +91 9487521179 or email
- Provide Details: Share your order number, product details, reason for return, and photos (if applicable)
- Get Authorization: Our team will review and provide a Return Authorization number
- Schedule Pickup: We'll arrange a free reverse pickup from your address
- Quality Check: Once received, our team will inspect the returned item
- Refund/Exchange: Upon approval, we'll process your refund or dispatch the exchange
Free Reverse Pickup
We offer FREE reverse pickup for all return requests across India. No additional charges!
Returns Support
WhatsApp: +91 9487521179
Email: evergreentiruppurcotton@gmail.com
Support Hours: Mon-Sat: 10AM-8PM | Sun: 10AM-6PM